Services

Services

• Completed a $21 million redevelopment including intensive care unit, cardiac care unit, operating theatre, cardiovascular interventional laboratory and education and research facility.
• Achieved national 99th percentile ranking in Press Ganey patient experience results in three categories: day surgery services; emergency department; and inpatient care.
• Commissioned the GMHBA members’ lounge, an innovative area for members to access when at St John of God Geelong Hospital.
• Introduced a new menu management system allowing patients to order meals closer to meal times to improve service offering.
• Expanded robotic surgery program to include thoracic and gynaecological specialties.
• Introduced net promotor score point of care feedback to measure patient experience.
• Introduced CARTwheels art program to allow patients to engage in creative spaces to support healing and recovery.
• Introduced Delta Dogs pet therapy program.

People

• Theatre Manager Carl Thomas awarded Caregiver of the Year.
• Established GP Liaison Unit led by Dr Janelle Bennett.
• Introduced a Cancer Case Coordinator role to support oncology service.
• Introduced post-graduate nursing training position in emergency department in partnership with Melbourne University.
• Achieved a zero serious lost time injury rate.
• Partnered with local disability employment services to create employment opportunities for people with a disability.

Community

• Total of 82 caregivers volunteered to support the Christ Church (Anglican) breakfast program supporting the homeless.
• Continued to support a range of community organisations such as the White Ribbon Appeal and The Road Home.
• Major partner of Hope Bereavement Program providing support to families who experience the sudden and unexpected death of a child.
• Partnered with Rotary as major sponsor for the Annual District Rotary Conference.
• Hosted Tanzanian midwifery student Ivony Kamala in a western hospital immersion experience.
• Continued to partner with the Geelong Football Club to sponsor their Just Think program educating young people in the community about responsible drinking.

Year ahead

• Expand specialist training program to include General Medicine Registrar position.
• Commence pulmonary rehabilitation program.
• Develop pre-admission and post-surgical bariatric program.
• Complete final stage of kitchen infrastructure upgrade.
• Commence endo-bronchial ultrasound service.