St John of God Health Choices
- Undertook more than 113,000 visits, slightly ahead of budgeted activity.
- Continued development of Home Oncology Maintenance service in Perth and Melbourne, and expanding to regional sites.
- Maternity visits up by more than 30%.
- Successful tender for the delivery of Home Nursing services on behalf of a large Metropolitan Healthcare network in Victoria.
- Received a $25,000 grant in Ballarat to assist the transition of the Home and Community Care program to the Commonwealth Home Support Program.
- Commenced replacement of mobile phones with tablet devices, allowing clearer visualisation of patient information and treatment orders.
- Replaced a total of 18 vehicles.
- Centralised intake and funding functions in Victoria.
- Australian Council on Healthcare Standards EQuIP6 Organisation-Wide Survey in 2017 resulted in a full four-year accreditation with no recommendations.
- Improvement in workforce efficiency through better alignment of roles and functions, streamlining of processes and improvement in skill mix.
- Inclusion of all Victorian Nurses in the new Victorian Nurses EBA 2016-2020, providing improved terms and conditions of employment and aligning Health Choices nurses with their hospital peers.
- Appointment of a new Clinical Team Leader position in Melbourne Service Delivery Centre, associated with an increase in referrals and activity in the South East region.
- Increased number of students placed in Western Australia by 40%.
- Expanded partnership with VincentCare Victoria offering young adult counselling services to include referrals from the Kangan Youth Foyer in Broadmeadows. Sixty new clients participated during 2016/17.
- Expanded art therapy and group fitness programs for VincentCare (Ozanam House) to include referrals from the Ozanam Community Centre.
- Provided additional library resources and art therapy supplies to the Esther Foundation in Western Australia as part of continued partnership to help young people recover from trauma, addiction and homelessness.
- Continue to expand Oncology Maintenance Services across all hospital services.
- Further investigate the development of Home Chemotherapy and Infusion services for those patients who can safely receive their treatment in their own homes, eliminating the need for hospitalisation.
- Complete the mobile phone replacement program, which will see all clinical caregivers provided with a tablet device.
- Continue the planned replacement of ageing fleet of vehicles, to improve reliability and decrease maintenance costs.
- Continue to identify new opportunities for reducing unnecessary hospitalisation, or reducing average length of stay, through the ongoing identification of treatments or care suitable for home delivery.
- Continue the transition to electronic medical records.
- Undertake a major upgrade of the Health Choices patient information system, ComCare.
- Recruit members for a Community Consultative Committee.
- Commence a structured donations program.
Locations: WA: Perth, Mandurah Vic: Melbourne, Ballarat, Bendigo, Geelong, Warnambool
National Operations Manager: Leanne Merchant
Services: Home nursing, midwifery and personal care.